Who are the staff at Heart to Heart Communication, L.C.?
Bing Wall, M.Div., M.S., Ph.D., LMFT
Brandon Wall, M. A.
Bing Wall, M.Div., Ph.D., LMFT
Bing began Heart to Heart Communication, L.C. (offices in Ames and Urbandale) in 1995 with the goal of applying a strength and mentoring approach to helping people in their relationships through education and therapy. Prior to completing his M.S. and Ph.D. at Iowa State University in the area of Family Studies, Human Development and Marriage and Family Therapy, he was a pastor for 15 years.
His expertise is in couples and relationship issues. He is a licensed Marriage and Family Therapist in the state of Iowa, and a Clinical Member and Approved Supervisor of the American Association for Marriage and Family Therapy. He started a relationship blog called Thriving Couples in March, 2009, to discuss marriage issues and has posted over 200 so far. He received the Outstanding Individual Achievement in the Filed of Marriage and Family Therapy Award from the Iowa Association for Marriage and Family Therapy in April, 2010. In the spring of 2011 he started a podcast call Ask Dr. Bing to address common issues couples face and to encourage couples to be all they can be.
In August, 2011, he posted for the first time his Thriving Couples Model on this website for the wider public to see. The Model is a way of understanding marriage between a husband and a wife that helps couples and therapists prioritize issues to help the couple heal. Dr. Wall developed the model after listening to thousands of individuals and couples describe their deepest concerns and hurts around what they perceive a healthy marriage to be.
Bing and his wife, Mary Sue, have been married 36 years and have 4 adult children: 3 sons and a daughter, a daughter-in-law and one grandson and one granddaughter. He enjoys travel with his wife, especially on their motorcycle, reading and times with the family.
See Dr. Wall about:
- marriage and relationship issues (marriage preparation, marriage preservation, divorce prevention)
- personal development, career decisions, stress
- relationship hurts like divorce, affairs, domestic violence, abuse, loss of love, separation, conflict, and withdrawal
- emotional concerns like depression, panic attacks, anxiety, bitterness, resentment
- sexual compulsion
- parenting and step-family adjustment
Carol Caskey, M.S.Ed., LMSW
Prior to her work at Heart to Heart Communication, L.C., Carol had an extensive background in working with children, adolescents and their parents. She worked as a Family Preservation and In-Home Counselor with Lutheran Social Services for over 5 years and as a Research Assistant at the University of Kansas for 4 years doing research on schizophrenia. She earned her Masters Degree in Counseling Psychology from the University of Kansas and is a Licensed Master Social Worker in the State of Iowa. Carol and her husband Dave have three girls. Carol enjoys herb and perennial gardening. See Carol for:
- Couples Issues
- Working through an affair
- Reducing negative conflict
- Increasing love, friendship, fun and intimacy
- Step-family adjustment
improving communication - Resolving differences
- Working through separation and divorce issues
- Parenting education and therapy
- to reduce stress in the family
- to increase fun
- to improve communication
- Individual, and couple therapy
Brandon Wall, M.A., Staff Researcher

Brandon Wall, M.A., Staff Researcher
Brandon Wall, like his father Bing Wall, is currently working towards a degree in Marriage and Family Therapy. His education includes a Bachelor’s degree in History from Bellevue University in Nebraska and a Master’s degree in Philosophy from Southern Evangelical Seminary. Additionally, he was a visiting scholar at Cambridge University studying Thomistic Philosophy and Ethics.
Brandon’s approach to marriage, the family, and relationships is unique because he is keenly aware of how each persons view of the world, themselves, and other people (their philosophical framework) effects all modes of their lives and their relationships. Despite his analytical hard wiring, Brandon deeply desires to put thoughts, theories, and ideas into action. Helping people in their relationships and personal life to thrive and reach their full potential is a driving force in his most earnest pursuits of knowledge.
Over the years Brandon has worked as an intern pastor, spoken at youth conferences, held seminars and taught classes on various philosophical topics, counseled young men, served the homeless, and started a non-profit organization serving an urban underprivileged community in Omaha, Nebraska. Outside of work, Brandon is a committed husband to his wife of 8 years and together they have two young children.
Brandon is a regular contributor to our blog at Thriving Couples (see here), posts research summaries of issues important to thriving couples (here) and has his own blog where he goes a bit deeper into character, ethical, and philosophical issues (here).
Further
Who should seek help from Heart to Heart Communication, L.C.?
What does the therapy process look like?
Questions about special issues like affairs, domestic abuse and addictions
Links to Articles by by Other Marriage Experts including Dr. Wall
Rates & Insurance Questions









